Payment Policy

1. Accepted Payment Methods
We support a variety of payment options for online orders, including all major credit and debit cards such as Visa, Mastercard, and American Express.
To safeguard your financial information, payments are securely handled through a reputable third-party processor. Be assured that we do not store complete credit or debit card numbers on our servers; your sensitive data remains protected at all times.

2. Currencies
For transparency, the final transaction currency during checkout will depend on where your order is being shipped:

  • United States: Orders delivered within the U.S. will be billed in U.S. Dollars (USD).
  • Canada: Orders sent to Canadian addresses will be charged in Canadian Dollars (CAD).
    Please note that the currency converter available at the top of our website serves only as a tool for previewing prices in your preferred currency. Regardless of the display currency chosen, the actual charge will always be made in the currency corresponding to your shipping destination as outlined above.

3. Authorizations and Charges
Upon submitting your order, your bank may temporarily authorize the full amount of your purchase to check that sufficient funds are available. This authorization is not a final charge—it merely confirms fund availability. The actual charge occurs only after your order has been confirmed and prepared for dispatch.
In cases where a payment fails or requires further verification for security reasons, we might contact you to confirm details like billing address or card information. If we cannot verify this information, we reserve the right to cancel the order to protect both parties involved.

4. Refunds
Approved refunds will be issued back to the original method of payment used during checkout, such as the same credit or debit card. After initiating the refund process, it generally takes between 5 to 10 business days for the funds to reflect on your statement. The exact timing can vary slightly based on your bank’s processing protocols.
Should you have any inquiries, concerns, or need assistance regarding payments—including questions about refund statuses or declined transactions—please reach out to our customer service team at [email protected] . Our dedicated staff is ready to assist in resolving issues swiftly and ensuring a seamless payment experience.